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Privacy Policy

Your privacy matters to us. This policy explains how the Velure mobile application collects, uses, and protects your information.

Effective Date: June 21, 2026
Last Updated: June 21, 2026

1 Introduction

cloudCraftMenX ("we," "our," or "us") operates the Velure mobile application (the "App"), available on the Google Play Store under the package name com.cloudcraftmen.ecommerce.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using Velure, you agree to the collection and use of information in accordance with this policy.

2 Information We Collect

Personal Information

When you register or use the App, we may collect the following personal information:

  • Name and email address — for account creation and communication
  • Profile information — such as display name and profile picture
  • Chat messages and content — messages you send and receive within the App

Device & Usage Information

We automatically collect certain information when you use the App:

  • Device information — device type, operating system, and unique device identifiers
  • Push notification tokens — for delivering real-time notifications via Firebase Cloud Messaging
  • App usage data — interaction patterns and feature usage for improving our service

3 How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

Provide, operate, and maintain the messaging features of the App

Push Notifications

Send you real-time notifications about new messages and updates

Improvements

Analyze usage patterns to improve features and user experience

Security

Detect, prevent, and address technical issues and security threats

4 Third-Party Services

The App uses the following third-party services that may collect information:

Google Firebase

Cloud Messaging (FCM) for push notifications — Firebase Privacy Policy

Expo

Application framework and notification services — Expo Privacy Policy

Google Play Services

Core Android services — Google Privacy Policy

5 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Legal requirements — when required by law, subpoena, or governmental request
  • Safety & protection — to protect the rights, property, or safety of our users and the public
  • Service providers — with trusted third-party services that assist in operating the App (subject to confidentiality obligations)

6 Data Security

We implement industry-standard security measures to protect your personal information, including:

Encrypted Data Transmission

SSL/TLS protocols

Secure Authentication

Token-based auth

Secure Storage

Protected servers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications
Restrict processing of your data

To exercise any of these rights, please contact us using the information provided below.

9 Children's Privacy

Velure is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of the App after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company

cloudCraftMenX