Privacy Policy

Effective Date: June 17, 2026

Introduction

Welcome to CRM Salesflow X, operated by Syndicate Space. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. By using CRM Salesflow X, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information

When you register or log in, we may collect your name, email address, phone number, and employee/role details as provided by your organization.

2. Location & Background Location Data (Prominent Disclosure)

Prominent Disclosure for Background Location:

CRM Salesflow X collects location data to enable field sales tracking, day plan routing, and visit verification even when the app is closed or not in use.

This data is solely used for core features and is not used to support advertising or sold to third parties.

This data is used to provide your organization with real-time tracking of your field visits and routes during your working hours. Background location tracking is essential for the core functionality of our field sales management features.

  • Why we collect it: To log your daily routes, verify client visits, and calculate travel expenses accurately.
  • When we collect it: Location is tracked continuously in the background during your active working hours. It continues to collect location data even when the app is closed or not in use.

You can manage or disable background location access at any time through your device settings, though doing so may affect the app's core functionality.

3. Camera & Photos

The app accesses your camera and photo library to allow you to capture and upload images for lead documentation, visit proofs, and expense claims. Photos are only uploaded when you explicitly choose to do so.

4. Push Notifications

We send push notifications related to task assignments, lead updates, approvals, and important alerts. You can manage notification preferences through your device settings.

5. Device Information

We may collect device type, operating system version, unique device identifiers, and app version for diagnostics and support purposes.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain CRM Salesflow X
  • Enable real-time and historical location tracking for sales management
  • Process and verify expense claims (TA/DA) with supporting documents
  • Generate reports and performance dashboards
  • Send task-related notifications and reminders
  • Improve the app and troubleshoot technical issues
  • Comply with legal obligations and company policies

Data Sharing & Disclosure

We do not sell your personal data. Your information may be shared with:

  • Your Organization: Managers and admins within your company who use CRM Salesflow X to monitor field activities, approve expenses, and review performance.
  • Service Providers: Trusted third-party services (e.g., cloud hosting on AWS, push notification services) that help us operate the app, under strict data protection agreements.
  • Legal Requirements: When required by law, regulation, or legal process.

Data Storage & Security

Your data is stored on secure servers hosted on Amazon Web Services (AWS). We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and secure authentication tokens to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Your organization's admin may request deletion of user data. Upon account deletion, your data will be removed from our active systems within 30 days, though some data may be retained in backups for a limited period.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for location tracking or notifications
  • Request a copy of your data
  • Object to certain processing of your information

To exercise these rights, contact your organization's admin or reach out to us at social@salesflowx.com.

Children's Privacy

CRM Salesflow X is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Syndicate Space

Email: social@salesflowx.com